Grok Bot users complain about insufficient quota and degraded capabilities; Musk holds an overnight meeting and promises to fix it.
Beating AI News Flash: Over the past week, xAI's AI Agent product Grok Bot has faced a series of user complaints. First, a large number of paid users discovered that their weekly usage quota was suddenly depleting faster, with some reporting that their usage doubled even without running any tasks. Musk explained at the time that the cost of providing Grok Bot services relative to revenue had become unsustainably high.
Subsequently, users began complaining that Grok Bot had become less intelligent. Tasks that previously could be completed normally now frequently fail and require repeated retries, further consuming usage quota. One user paying $200 per month stated that previously high-intensity usage could last a full 7 days, but now moderate-intensity usage exhausts the quota in just 14 hours.
On November 9, Musk stated that he had just conducted an intensive review with the Grok Bot engineering team and was working overnight to fix the issues, with significant improvements expected by the next day. He previously also revealed that the team was working on improving Token usage efficiency and enhancing the AI's task execution performance.