Allium discloses recent unauthorized access, core platform back online

We October 29 news: Allium CEO and co-founder Ethan Chan posted that Allium discovered a security incident on October 25 involving unauthorized access to some of its systems. Allium immediately took steps to restrict access and protect its systems, has directly notified affected customers, and continues to provide updates and support.

Allium has engaged an independent cybersecurity firm to assist with response and investigation, with a focus on strengthening security controls such as authentication and monitoring. Once the investigation is complete, it plans to share a summary of the investigation findings and its response measures. Allium said its core platform, including Allium App, Explorer and Explorer APIs, is back online, while some features remain temporarily unavailable during the recovery period, with the latest availability and updates posted on its status page. Ethan Chan said he is sorry for the disruption caused by the incident, and that maintaining customer trust requires clear communication and ongoing follow-up.