OpenAI Launches "Businesses in ChatGPT" Beta, Letting Businesses Build AI Customer Service Agents Inside ChatGPT

November 11: According to a post on OpenAI's official X account, OpenAI has launched the beta of "Businesses in ChatGPT." Businesses can claim their own business page in ChatGPT, manage their business information, and view data on how users interact with them. Eligible businesses can also build a "Business Agent" to answer customer questions and introduce users to the products and services the business offers.