Ledger Support: If you have any concerns about the device, please contact official customer support directly to verify each case individually.

On October 14, Ledger Support's official Twitter account posted a message thanking community users for staying vigilant and actively assisting, noting that users with concerns about their devices can directly contact official customer service for the team to verify each situation individually. Ledger emphasized that users should only trust official channels. Ledger will never proactively call or DM users, nor will it request seed phrases. Any such requests are scams; users should remain vigilant and verify transaction details as much as possible.